PRIVACY POLICY
1. Introduction
Tatu Travel Ltd (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we
collect, use, and protect your personal information when you use our website, contact us, or
book travel services with us.
2. Information We Collect
We may collect the following personal information:
● Name, email address, and phone number (when you make an inquiry or booking)
● Passport details (when required for travel bookings)
● Payment information (processed securely through third-party payment providers — we do not store full card details)
● Travel preferences and special requirements (dietary, medical, etc.)
● Website usage data (cookies, analytics)
3. How We Use Your Information
We use your information to:
● Process and confirm bookings
● Provide personalized travel itineraries and services
● Communicate with you regarding your trip
● Send you relevant updates, newsletters, or promotions (if you have opted in)
● Improve our website and servicesbsite.
4. Sharing of Information
We may share your information with:
● Hotels, lodges, safari operators, and other service providers as necessary to fulfill your booking
● Payment processors for secure transaction handling
● Legal or regulatory authorities if required by law
We will never sell your personal data to third parties.
5. Data Security
● We take reasonable steps to protect your information from unauthorized access, use, or disclosure.
● Sensitive payment details are processed securely through trusted payment gateways.
6. Data Retention
● We retain personal information only as long as necessary to provide services and
comply with legal obligations.
● You may request deletion of your personal data by contacting us.
7. Your Rights
You have the right to:
● Access the personal information we hold about you
● Request corrections to inaccurate information
● Opt out of marketing communications at any time
● Request deletion of your information, subject to legal and contractual limitations
8. Cookies & Tracking
Our website may use cookies and analytics tools to improve functionality and user experience.
You can adjust your browser settings to refuse cookies if you prefer.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website
with the updated date.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Tatu Africa, Ltd
ADDRESS: Nairobi Kenya
Email: info@tatuafrica.com
Phone: +254 107 410747